Troubleshooting
Solutions to common issues with imports, credits, and AI generation.
Video Stuck in "Processing"
What to do if a video source stays stuck in the processing state.
Updated 2026-03-01
Video Import Fails
Troubleshoot errors when adding a new video source.
Updated 2026-03-01
Credits Not Deducting Correctly
Understand how credits are counted and what to do if something seems off.
Updated 2026-03-01
AI Generation Returns an Error
What to do when content generation fails or produces unexpected results.
Updated 2026-03-01